SHARECARE

 

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While Teams and SharePoint offer immediate value to most teams,

to really maximise the power they offer can be complex and time consuming. 

Many businesses find a SharePoint site that is not properly managed quickly becomes messy, stale and unused. Plus hiring a dedicated
resource or taking time away from already busy IT teams isn’t the most cost-effective solution.

At Nodero, we know that customising and managing both Teams and SharePoint is a dynamic business. We’re specialists in creating and maintaining Teams and SharePoint solutions that meet your needs and adapting them as those needs change.

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With ShareCare, we’ll take care of the administration, customisation and ongoing support of your Teams and SharePoint. You get access to our dedicated support team to raise, track and resolve issues quickly. We’ll help you get the most out of your environment with reporting and monitoring and the implementation of best practice workflows.

It’s like having a dedicated Teams and SharePoint expert on your team without having to pay for a full-time staff member. A ShareCare solution tailored to your needs, ShareCare is available in flexible monthly packages designed to meet your business’ needs:

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Plans and Options

ShareCare is available in flexible monthly packages designed to meet your business’ needs.
Select from the three packages below or drop us a line and we can develop a package to fit you.
Starter
20 hrs125
per month/ Per year
Get Started
Access Nodero's dedicated help desk for assistance with M365 inquiries & issues
Essential
40 hrs125
per month/ Per year
Get Started
Access Nodero's dedicated help desk for assistance with M365 inquiries & issues
Onboarding audit of your M365 environment
Basic Reporting
Rollover of support hours for 1 month
Complete
80 hrs125
per month/ Per year
Get Started
Access Nodero's dedicated help desk for assistance with M365 inquiries & issues
Onboarding audit of your M365 environment
Advanced Reporting
Rollover of support hours for 2 months
We help you develop a roadmap of change to get better business usage from SharePoint. We will continue to optimise & implement these changes month by month.

Dedicated Support Hours

At every level you get a dedicated number of support hours which can be used for:
Help Desk support

Access to our dedicated help desk for assistance with Microsoft 365-related inquiries and issues.

Records Management

Streamline record management across OneDrive, SharePoint, and Microsoft Teams with expert support to empower users.

SharePoint Customisation

Minor site design, layouts, templates, and automation solutions.

Training

Tailored training sessions and resources to address specific organisational needs and maximise your productivity.

Performance Optimisation

Performance analysis of SharePoint, with recommendations for optimisation, scalability, and search.

Backup and Restore Assistance

Guidance and support for data backup strategies and restoration of lost or corrupted files.

Troubleshooting

Resolution of issues with SharePoint, Teams, and OneDrive.

Expert advice

Offer expert advice on third-party applications to enhance support for your business needs.

Ready to stop the Teams and SharePoint headaches?

Let us help you save time, money, and free up your team. Get in touch and we’ll help you get back on track.